Website Terms
Last updated: 18 September 2026
1. About these terms
These Website Terms set out the terms on which you may use tideltd.co.uk, including accessing and browsing the site.
By using the site, you confirm that you accept these terms and agree to comply with them.
If you do not agree with them, you should not use the site.
2. Other applicable policies
These terms should be read together with our:
The relevant acceptable-use provisions are incorporated into these Website Terms rather than published as a separate fifth public policy.
3. Information about us
tideltd.co.uk is operated by Tide Partnership Ltd.
Tide Partnership Ltd is registered in England and Wales.
Company number: 12788363
VAT number: 374 6691 56
Registered office:
First Floor, Mitsubishi Building
Western Way
Melksham
SN12 8BZ
Email: talktous@tideltd.co.uk
4. Changes to these terms and the site
We may revise these terms by updating this page.
We may also update or change website content from time to time.
Although we take reasonable care over website information, content may become out of date and we do not guarantee that all content will always be free from errors or omissions.
5. Accessing the site
The website is made available free of charge.
We do not guarantee that the site or any part of it will always be available or uninterrupted.
We may suspend, withdraw, discontinue or change all or part of the site where reasonably necessary.
You are responsible for making the arrangements necessary to access the site.
The website is principally intended for users interested in tide’s UK-based services. Access from another jurisdiction is at the visitor’s own initiative and subject to applicable local law.
6. No account or user-posting functionality
The current website does not provide registered visitor accounts, public posting facilities, forums, bulletin boards or visitor content uploads.
7. Intellectual property rights
We are the owner or licensee of intellectual-property rights in the site and the material published on it, except where otherwise stated.
Those rights may include the site’s written content, branding and logos, graphics and illustrations, photographs and visual assets, design and layouts, and original materials.
You may print one copy or download reasonable extracts for your own lawful personal or internal organisational use and may draw the attention of others in your organisation to publicly available content.
You must not modify downloaded or printed material in a way that misrepresents its source.
You must not use our protected content for commercial exploitation without permission from us or the relevant rights holder.
If you copy or use website content in breach of these terms, your permission to use that material may cease and we may require copies to be returned or destroyed where legally permissible.
8. No reliance on information
Website content is provided for general information only.
It is not intended to constitute legal, tax, financial, regulatory or other specialist professional advice on which you should rely.
You should obtain appropriate professional or specialist advice before taking or refraining from action where such advice is required.
We make reasonable efforts to maintain website content but do not guarantee that it is complete, accurate or up to date in every respect.
9. Services and pricing
Website descriptions of services, approaches, prices, timings, examples or potential outcomes do not by themselves create a binding offer or engagement.
The scope, price and terms of any actual engagement will be agreed separately where appropriate.
10. Acceptable use
You may use the website only for lawful purposes.
You must not use it:
- in breach of applicable law or regulation;
- unlawfully or fraudulently;
- for the purpose of harming or attempting to harm minors;
- to send unsolicited or unauthorised advertising or spam;
- to transmit unlawful, defamatory, threatening or discriminatory material;
- to infringe another person’s intellectual-property, privacy or confidentiality rights;
- to introduce viruses, trojans, worms, spyware, malicious code or other technologically harmful material;
- to collect or harvest information unlawfully;
- to impersonate another person or misrepresent your identity or affiliation;
- to gain, or attempt to gain, unauthorised access to the site or associated systems.
You must not access without authority, interfere with, damage or disrupt:
- the website;
- equipment or networks on which it is stored;
- software used to provide it;
- connected systems belonging to us or another party.
11. Viruses and cyber-security
We do not guarantee that the site will be completely secure or free from bugs or viruses.
You are responsible for configuring your technology appropriately and should use suitable protection.
You must not knowingly introduce malicious or technologically harmful material or attempt unauthorised access to the website, hosting environment, servers, computers or databases connected with it.
You must not carry out denial-of-service or distributed denial-of-service attacks.
Serious unlawful misuse may be reported to relevant law-enforcement authorities.
12. Limitation of liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence where such liability cannot lawfully be excluded; for fraud or fraudulent misrepresentation; or for any other liability that cannot lawfully be excluded or limited.
To the extent permitted by law, we exclude implied conditions, warranties or representations that may otherwise apply to the website or its content.
We will not be responsible, to the extent permitted by law, for loss or damage arising from inability to use the website, reliance on general website content, or third-party websites outside our control.
For business users, to the extent permitted by law, we will not be responsible for loss of profits, sales, business or revenue; anticipated savings; business opportunity; goodwill or reputation; or for indirect or consequential loss arising from use of the public website.
If you are acting as a consumer, nothing in these terms affects statutory consumer rights that cannot lawfully be excluded or restricted.
13. Third-party links
Where the website contains links to third-party sites or resources, those links are provided for information or functionality.
We do not control the content of those external sites.
A link should not be interpreted as our endorsement of the third party or its content unless expressly stated.
We are not responsible for the third party’s website, privacy practices, availability or terms.
14. Linking to our site
You may link to our home page provided that you do so in a fair and lawful way that does not damage our reputation or take unfair advantage of it.
You must not create a link in a way that falsely suggests an association, approval or endorsement.
You must not frame the website on another site without permission.
We reserve the right to withdraw linking permission where appropriate.
For permission to make other use of protected website content, contact talktous@tideltd.co.uk.
15. Breach of these terms
Where we reasonably determine that these terms have been breached, we may take proportionate action, including restricting access, issuing a warning or taking legal or technical measures where appropriate.
Where legally required or reasonably necessary in connection with unlawful conduct, information may be disclosed to the relevant authorities.
16. Applicable law
If you are a consumer, these terms, their subject matter and formation are governed by English law.
The courts of England and Wales will have non-exclusive jurisdiction, although residents of Scotland or Northern Ireland may have rights to bring proceedings in those jurisdictions.
If you are a business user, these terms, their subject matter and formation, including non-contractual disputes or claims, are governed by English law and the courts of England and Wales will have exclusive jurisdiction.