Accessibility Statement

Last updated: 18 September 2026

This statement applies to tideltd.co.uk.

1. Our commitment

We want our website to be usable by as many people as reasonably possible, including people who use assistive technologies or have accessibility requirements.

We aim to consider accessibility in the design, content and ongoing maintenance of the website.

2. Using this website

We aim to enable visitors to:

  • navigate the main website using common modern browsers and devices;
  • use it across desktop, tablet and mobile screen sizes;
  • zoom text and content using normal browser controls;
  • understand the structure and purpose of pages and sections;
  • identify links, buttons and calls to action;
  • use core website interactions using a keyboard where applicable;
  • access meaningful information without relying solely on decorative visual elements.

3. Accessibility standards

We use the Web Content Accessibility Guidelines (WCAG) as an important reference when reviewing the website.

We do not claim that tideltd.co.uk has been independently certified as fully conformant with a particular WCAG conformance level.

4. Accessibility considerations

Areas considered when reviewing the website include:

  • logical heading and content structure;
  • readable text;
  • keyboard usability;
  • interactive and focus states;
  • meaningful link and button wording;
  • colour and contrast;
  • responsive layouts;
  • treatment of meaningful images;
  • avoiding unnecessary reliance on colour or decorative graphics alone.

5. Third-party services

Some links may take you to external platforms such as services used for meeting bookings or forms.

We do not directly control the accessibility of third-party websites or applications.

Where we become aware of a material accessibility problem affecting an important journey, we will consider reasonable alternatives where practicable.

6. If you have difficulty using the website

Please contact:

talktous@tideltd.co.uk

It will help if you tell us:

  • the page or feature involved;
  • the difficulty you experienced;
  • the device, browser or assistive technology involved, if relevant;
  • any alternative format or adjustment that would help.

We will consider the issue and respond as reasonably practicable.

7. Alternative formats

If you need information from this website in another accessible format, contact:

talktous@tideltd.co.uk

We will consider reasonable requests and available alternatives.

8. Ongoing review

Accessibility should be reconsidered when material changes are made to the website.

Any material accessibility issue identified through final pre-launch testing or later feedback should be assessed and, where appropriate, reflected in this statement.

9. Company information

This website is operated by Tide Partnership Ltd.

Company number: 12788363

Registered office:
First Floor, Mitsubishi Building
Western Way
Melksham
SN12 8BZ

Email: talktous@tideltd.co.uk